RF197ACRS Stainless Steel 17.8 Cu Ft Refrigerator

1 of 5 stars Negative

sonicblue (July 16, 2011)

Buyer beware: If you buying this unit for space saving then reconsider.

Power cord issue: The installation instruction taped on the unit shows a flat wall plug (90 degrees, with cord hanging down) but it does NOT come with this type of plug. Instead you get a straight power plug adding to the depth of the unit. The diagram is misleading to the plug you receive. Also in the manual on page 4 under the title "Safety Information" it states: "Connect the power plug in the proper position with the cord hanging down. - If you connect the power plug upside down, the wire can get cut off and cause a fire or electric shock." The manual is misleading to the plug you receive. I contacted Samsung and this is what they said: "We have cross checked the refrigerator model and found that it does come with the straight power plug. However, we would like to inform you that the recommended clearance behind the refrigerator is 2 inches."I would like to put only 2 inches but it is not possible with the straight power plug. I contacted Samsung again and they said there was nothing they can do. They said they switched manufactures and this may of been a change. Samsung gave me their parts department (3rd party), however they do not sell a flat power plug for this unit. I also posted a similar comment on the Samsung website, but they choose not to publish it, wonder why? Buyer beware: If you buying this for space saving then reconsider. It came with a straight plug as opposed to a flat wall plug (90 degrees with cord hanging down) so it makes the unit sticks out about 3" as opposed to 2". Yes, its only an inch but every inch matters.